![]() ![]() Large Bags, large coats or anything you are not able to carry while at the experience. No outside food or drink is permitted within Candytopia, but we’ll have plenty of treats inside for you! ![]() You’re welcome to browse our gift shop afterwards!īring your ticket, a photo ID, and your sweet self. The faves on your Instagram posts will last a lifetime. Any group arriving less than 15 minutes prior may have to wait beyond their scheduled timeslot for entry.Ī trip through Candytopia lasts a little over an hour. Your ticket will grant you one time access to our exciting candy museum, where you will have plenty of fun photo opportunities and delicious samples of candy to try! You will also get a chance to dip into our famous marshmallow pit and shop at our exclusive gift shop! Unused tickets may be exchanged for any Date/Showtime in the future through the end of our run in New York City. We do however offer a very flexible ticket exchange program. Tickets to Candytopia are non-refundable. Please note that we are unable to consider same-day time changes.Īll ticket sales are final. They can help you with the exchange, depending on availability. Visit ShowClix customer support by clicking here or call 1-88. HELP! I BOUGHT TICKETS FOR THE WRONG DATE We accept all major credit cards, Apple Pay, and Google Pay. No door sales will be available.Ĭhildren 0-3: Free! (No ticket necessary)Ĭhildren of all ages must be accompanied by an adult.Tickets are valid ONLY at the assigned date and time slot. įor the time being all tickets must be purchased in advance on our website to allow us to monitor attendance volumes. I LOST SOMETHING AT THE EVENT, WHO CAN I CONTACT?Ĭontact our customer service team at and we'll check with our awesome Candy staff at your location. Sign up to be the first to know about future touring locations! We'll use our members' zip codes to gauge interest so tell your friends to sign up. Visit our website to see our current locations. Feel free to notify a Candytopia staff member if you are ever feeling uncomfortable and need to skip past a particular section. If you or a member of your party is sensitive to these factors, please come prepared. Please be advised that our exhibit uses loud music and bright lights as a part of the sensory experience. Why yes we do! The bathrooms are located in the middle of the experience, so we recommend using the restrooms prior to your visit.Īll guests that purchase a ticket or enter Candytopia are subject to Candytopia’s Guest Release and Waiver of Liability, Promise Not To Sue, Assumption of Risk, and Indemnity Agreement, a copy of which can be found online at: Each guest will be deemed to have consented to the terms of such agreement by purchasing a ticket to or entering Candytopia. Our elevator may not be made of glass, but Candytopia New York is only accessible via elevator. We got you! CAN I ACCESS CANDYTOPIA WITHOUT ELEVATORS? The ADA: It’s not just a good idea, it’s the law. IS CANDYTOPIA WHEELCHAIR / ADA ACCESSIBLE? ![]()
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